After-sales service
Structured and reliable after-sales assistance service guaranteed by dedicated and highly qualified internal staff supported by a network of authorized technical service centers.
Assistance and supervision
We are convinced that a quality system should not only guarantee high performance at the time of installation, but maintain it consistently over time. For this reason, we have developed a structured and proactive after-sales service, designed to accompany the customer through every stage of the system's life cycle.
A complete service that combines planned maintenance and constantly updated digital monitoring tools, with the aim of preserving efficiency, reducing consumption, preventing anomalies, and ensuring long-term operational continuity.
In addition to providing telephone support, we can assist you in managing your system thanks to remote supervision tools. This system allows you to monitor individual units, promptly identify any anomalies, and intervene in a targeted manner, bringing the necessary spare parts. The supervision interface also allows for consumption analysis and effective planning of scheduled maintenance.
Continuous support for a system that is always at its peak
Scheduled maintenance
Scheduled maintenance is a fundamental tool for ensuring the continuity and efficiency of systems.
Through planned periodic interventions, which include maintenance operations, deep cleaning, verification of mechanical and electrical components, and constant performance monitoring, it is possible to prevent performance drops, unoptimized energy consumption, and sudden malfunctions.
This approach not only protects the reliability and safety of the system but also contributes to extending the life cycle of the equipment, minimizing downtime during the season and unforeseen costs.
Every maintenance plan is tailored to the specific needs of the customer and the type of system installed, thus ensuring maximum operational efficiency over time.
Technical assistance network across the entire national territory
To ensure constant and timely support, we utilize a qualified network of service centers distributed throughout Italy.
Our technicians, trained and updated according to our standards, operate as a direct extension of our company, performing routine and extraordinary maintenance interventions on our behalf using original spare parts.
In this way, we can guarantee rapid intervention and service continuity, offering you the security of always having reliable professionals available to keep your systems efficient and high-performing over time.
Supervision software
Thanks to the Nubes supervision software, developed specifically for our systems, you have the possibility to monitor and optimize the operation of the systems remotely in a simple and intuitive way. The interface is customizable according to the needs of the individual customer.
Through a platform accessible even from mobile devices, you can monitor in real time all heating and cooling equipment, set parameters, schedule power on and off, and verify consumption and performance.
This centralized management allows you to reduce operational costs, improve energy efficiency, and always guarantee the best comfort conditions.
With Nubes, you have full control of your systems, anytime and anywhere.
Revamping of obsolete systems
The revamping service arises from the need to extend the useful life of an older thermal unit that is still in good operating condition, through the replacement of the electronic management board for which spare parts are no longer available.
The intervention involves replacing the component with a latest-generation board, fully compatible with the management system also used on new production units.
This solution allows for avoiding the complete replacement of the thermal unit, reducing the overall investment and updating the system to the latest management technologies. The result is a regenerated system, capable of ensuring operational continuity and meeting current needs with the same reliability as a new system.
